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Here are a few more pieces of information before you get your first shipment.


When will I get my order?
We aim to despatch all orders within 5 working days.


Who do I contact about shipping / delivery / payment?
Email us using the enquiry form and we'll get back to you as soon as possible.


What is the product warranty?
The product is guaranteed for 12 months from from date of purchase. Please see warranty statement and Terms & Conditions.


How do I put the units / cartridges together?
All the instructions come in the box. Please remember to keep your Cleanaer unit upright at all times.


Will the batteries come with the product?
Yes. Only use the batteries provided or AA alkaline batteries. DO NOT use rechargeable batteries


I have another question
Most of the answers to product questions can be found on the Cleanaer FAQs page? If there is anything further you need to know please fill in the enquiry form and we’ll get back to you.